We're always looking for great people to join our team!
Customer Service Associate
Salary Range: $15.57 Hourly
PRIMARY OBJECTIVE:
We don’t hire people to chase carts - we hire people driven for success! As a Store Associate, you’ll spend part of your day behind a cash register, part stocking shelves and the whole time working with customers and building your career. You play a crucial role in keeping the store running. It is a fast paced, hands-on role with a lot of responsibility. This is more than just work - this is working together for our customers!
You bring the passion for treating the customer right - we’ll supply the rest!
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Processes customer purchases.
- Performs general cleaning duties.
- Stocks shelves and displays as needed.
- Assists management in achieving store appearance and maintenance standards.
Identifies and rectifies hazards and/or equipment in need of maintenance to provide a safe environment.
Assists customers with problems or concerns, and contacts management as appropriate regarding customers with problems or concerns.
Provides feedback to management on all products, inventory losses, scanning errors, and general issues that could impact productivity.
Processes customer purchases, performs general cleaning duties, and stocks shelves and displays neatly to maximize visibility and sales.
Participates in taking store inventory counts according to guidelines.
Complies with all established company policies and procedures.
Collaborates with team members and communicates relevant information to direct leader.
Upholds the security and confidentiality of documents and data within area of responsibility.
Other duties as assigned.
JOB QUALIFICATIONS:
Provides prompt and courteous customer service.
Ability to operate a cash register efficiently and accurately.
Ability to safely and properly operate equipment, including electric/manual hand jack, floor scrubber, and cardboard baler.
Ability to perform general cleaning duties to company standards.
Ability to interpret and apply company policies and procedures.
Excellent verbal and written communication skills.
Gives attention to detail and follows instructions.
Ability to work both independently and within a team environment.
Ability to stay organized and multi-task in a professional and efficient manner.
Meets any state and local requirements for handling and selling alcoholic beverages.
PHYSICAL DEMANDS:
Ability to stock merchandise from store receiving to shelving.
Ability to place product, weighing up to 45 pounds, on shelving at various heights.
Regularly required to sit, stand, bend, reach, push, pull, lift, carry, and walk about the store.
Why Work for North Market?
North Market is a different kind of grocery store. We work with our community to actively improve their overall wellbeing by intertwining quality foods, health services and whole-health programming into a single experience. While our daily work takes place at the individual and family level, our ultimate goal is to create a thriving North Minneapolis.